“As a lender that is focused on delivering the right customer outcome and a positive client experience we have found our membership of the BCCA highly complementary to our client centric business model.
We find the team at the BCCA extremely approachable and we make full use of the resources available to us, such as the association’s periodic updates, annual conferences, training opportunities, ad hoc advice or any specific reviews. The broad membership of the association and the experience of its team give us valuable networking opportunities within the UK credit sector.
We trust the BCCA to continue challenging us, the regulators and the wider society to keep growing the UK’s HCSTC sector in a compliant, transparent and responsible manner, always placing the customer at the heart of everything we do.”
Stephanie Peers, COO and Head of Client Relations for www.cashasap.co.uk
“We’ve always found the BCCA to be immensely helpful across the spectrum, from a compliance and training resource, navigating regulatory requirements to representation and as a sounding board.
We certainly get value for money and appreciate the collective voice the BCCA brings to a sector that has had its fair share of challenges. We wouldn’t hesitate to recommend joining to any alternative finance operation.”
Mark Hannay www.247moneybox.com
“We have always found the BCCA to be both professional and extremely responsive to anything we have ever needed them for.
From ad-hoc questions to professional courses, everybody we have dealt with at the BCCA, has been knowledgeable and personable. I would highly recommend the BCCA to anyone within our sector.”
Chris Burgoyne, Director, Lead Affinity Ltd
“The BCCA have proved a valuable resource to our business for a number of years – the training provided has always been specific to our needs, of a high quality and conducted in a professional manner.
We look forward to continuing to work alongside them for the foreseeable future.”
“Being a member of the BCCA during the FCA authorisation has been invaluable. First of all being able to participate in their tremendous training courses enabled our staff to go through the FCA requirements step by step.
Secondly, as a member we had immediate access to the knowledgeable and friendly Brian and Lisa who would answer any questions we had quickly and personally and the immediate contact and guidance they provided was worth the price of membership alone.”
Atlam Financial Services Ltd
“As one of the UK’s leading short term credit brokers, we are continually focused on making sure we run our business in the most compliant, responsible manner.
The BCCA team are extremely valuable to our business, making sure that we are always armed with the latest information and industry updates.
Ongoing events and training are crucial to make sure we remain one step ahead, and the BCCA team are always there for us if we need to pick up the phone for some expert advice.
Not only this, our membership provides us with important networking opportunities, both regulatory bodies and commercial partners. In a highly-regulated sector like the HCSTC industry, we need to ensure we keep our customers at the heart of everything we do and continue to act in an ethical, compliant and transparent manner.
We look forward to our continued membership and counsel from Jason, Lisa and Brian over the coming years and would recommend the BCCA to anybody looking for a trade body focused on alternative consumer finance.”
Avner Brodsky, Partner www.cashlady.com
“Uncle Buck Finance LLP is a member of the BCCA and is committed to upholding excellent standards of customer service and operating in a compliant manner having due regard to regulations and guidance in issue.
Meeting the Financial Conduct Authority’s (FCA’s) high level standards requires lenders of high cost short term credit products to reflect behaviours and culture that would normally be expected of a transparent and responsible business. As a trade association, the BCCA continues to provide members like ourselves with knowledgeable and up to date information on matters across the sector and have always been available to provide support and regulatory guidance when requested. Whether providing advice on matters such as FCA authorisation, compliance, data protection and money laundering, providing access to high quality training material or being a voice to the regulators on behalf of its members, the BCCA team are always on-hand to assist.
We look forward to the continued support our membership provides from Jason, Lisa and Brian.”
Steve Murray, CEO www.unclebuck.co.uk