Our training services

Part of our mission is to deliver expert advice to our members. One of the ways in which we meet this objective is through our training programmes.

We have a track record of delivering best-in-class training and consulting services.

Whether you are operating under FCA regulation as a lender or the HMRC as a money service business, it is important that you can prove you are fit to operate a regulated business. Having a training programme demonstrates that you take the development of you and your team seriously.

It will also provide you with the skills to compete in a market that is subject to constant change.

Onsite face to face training

More and more companies are realising the benefits of on-site training. BCCA offers onsite cost-effective training that allows you to train as many or as few employees as you need – from a small number of staff to everyone in your firm. The workshops are bespoke and tailored to meet your needs and your work environment. Content can include any of the following and can be combined and/ or modified to suit your requirements:

• Anti-Money Laundering
• Fraud Prevention
• Data Protection
• The FCA Handbook
• Complaints Handling
• The Consumer Credit Sourcebook
• Debt Collection
• Financial Promotions
• Regulatory Reporting

You will not need to pay travel expenses or accommodation costs for your staff just the trainer, and courses are delivered when and where you want them—at your offices/ store or at a location of your choice, and on a convenient day/ time.

Our training workshops are facilitated by seasoned industry professionals with years of practical know-how and understanding and our FCA courses are CPD Certified. This means that training course attendees can claim CPD hours which can be used to demonstrate their commitment to continuing professional development.

Training workshops are available to both members and non-members.

Please call 01925 737100 to discuss your requirements.

Our online training packages

We have also developed new methods of training.

Members can now purchase online training packages from us at a rate of £60+VAT per user, which will give you access to the following training courses provided by our supplier – Unicorn Training.

  • Enhancing the experience for Vulnerable Customers
  • Information Security;
  • Conflicts of Interest;
  • Risk Management;
  • Whistle-blowing;
  • Complying with Sanctions;
  • Countering bribery and corruption;
  • Customer Due Diligence;
  • Fighting Fraud;
  • Approved Persons;
  • Conduct Risk & Treating Customers Fairly;
  • Complaints Handling;
  • Introduction to the FCA;
  • How to comply with the Data Protection Act;
  • Senior Management Arrangements, Systems & Controls;
  • Financial crime: the basics;
  • Money laundering and how you can prevent it.

If you have more than 100 users, we may be able to negotiate on this price further.

For more details, please call 01925 737100 and watch our promotional video.


We accept payment by bank transfer, cheque and Paypal* (*2.5% charge applies). VAT at 20% is included on all booking prices.